
Isha Gupta, PharmD, MBA, HatchRx Compounding Pharmacy, Member Since 2022
Introduction
Focused on the motto, “one size doesn’t fit all,” Isha Gupta embarked on a journey to make personalized health care a reality for her community. Noticing patients’ lack of access to innovative solutions during her 8+ years as a hospital pharmacist inspired Isha to establish HatchRx Compounding Pharmacy in Long Island, New York.
The Story of HatchRx Compounding Pharmacy
After years of practicing as a pharmacist, Isha realized that the commercial pharmaceutical landscape often left patients without the tailored solutions they needed. This inspired her to explore compounding, and her first online search for guidance led her straight to PCCA.
“My first Google search on how to start my own compounding pharmacy led me to PCCA,” said Isha. “I called right away and spoke to PCCA Senior Business Development Representative Mnar Abu-Shlieba, who guided me through a lot of the process and encouraged me to take C3 (now CORE Compounding Training). That course was eye-opening, and it made me realize just how much more I had to learn.”
“Joining PCCA while still in the planning stages of my pharmacy was a pivotal move — it’s been a great source of information for me,” Isha noted. “With the support of PCCA and the Member Success team, HatchRx opened its doors in December 2022.”
Why Gupta Chose to Open a Compounding Pharmacy
For Isha, compounding isn’t just about creating medications; it’s about the joy of problem-solving for unique patient needs. “Every day as a compounder is a dynamic blend of innovation, creativity, challenge and satisfaction,” she said. HatchRx quickly became a go-to pharmacy in her community, especially for patients who couldn’t find solutions in the commercial realm.
“We serve a vital role in healthcare, particularly as today’s landscape continues to evolve,” Isha shared. HatchRx meets diverse patient needs, from developing formulas for alternate routes of administration to personalizing prescriptions for patients with allergies. Whether it’s addressing shortages or flavoring medications for pediatric patients, Isha and her team are always focused on crafting unique solutions.
How Her PCCA Membership Continues to Help Her Succeed
A key element of HatchRx’s success has been the consistent support from PCCA. “I count on PCCA’s bases for their texture and ease of use, and I continue to rely on the expertise of PCCA’s Clinical Services team — their 24/7 availability is crucial in finding those unique solutions for my patients,” Isha said. She emphasized the importance of having a knowledgeable partner in PCCA, especially when facing the complexities of compounding. “The educational information is so much more than I learned in pharmacy school.”
Gupta’s advice for future compounders: “Sign up with PCCA to gain confidence when you are new to compounding, keep learning, and never hesitate to ask for help or advice from peers and industry experts.”
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Whether you’ve been compounding for a while or just getting started, we can help you strengthen and grow your business by empowering you to build strong outcome-focused relationships with your customers.